Product Specifications
Weight: 19kg
Folded Dimensions (mm): 1130 x 460 x 550
Unfold Dimensions (mm): 1130 x 460 x 1260
Brakes (Front): Mechanical Disc Brake
Brakes (Rear): Mechanical Disc Brake
Build Material: Aluminium Alloy
Certification: CE
Charging Time: 6-8h
Display: LCD Display
Display Info: Speed, Battery, Distance, Drive Modes
IP Rating: IPX4
Lights: Front LED Light, Rear Brake Light
Max Payload: 120kg
Modes: Eco Mode, Standard Mode, Sport Mode
Motor (Front): N/A
Motor (Rear): 450W
Peak Power: 850W
Battery: 36v13ah
Range (Estimate): Up to 40-50km
Shock Absorbers (Front): Hydraulic Spring Suspension
Throttle Type: Thumb Throttle
Max Speed: 35km/h
Tyre Size: 10×3.0
1 Year Warranty
Yau Fai –
What are the weight and folded dimensions of the scooter?
Ekolife Malaysia –
Thank you for reaching out. According to the product specifications, the weight of the HX X11 Electric Scooter is 19kg. The folded dimensions are 1130 x 460 x 550mm. We hope this information helps. Was there anything else you’d like to know about this product?
Quang Tran –
Overall, the HX X11 Electric Scooter has exceeded my expectations. The 450W motor provides ample power, and the 10-inch tyres ensure stability. I’ve ridden it for over 20km without fatigue. I’d recommend this scooter to anyone looking for a high-performance ride.
Junliang Tan –
After a year of daily use, the scooter is still running smoothly. The LCD display is easy to navigate and provides useful information like speed and battery level. Although it is not a perfect product, I’m satisfied with my purchase.
Ling Wee –
I’ve been using it for 2 weeks now. It’s quite an impressive scooter with dual suspension, making it comfortable for both city streets and rough terrain. I’ve taken it for a spin at night, and the front LED light and rear brake light provide ample illumination.
Michelle Ong –
How about adding a kickstand on this scooter? It would make it much easier to park and balance. Also, what is the maintenance cost for the motor and other components?
Ekolife Malaysia –
Thank you for your review, Michelle! We appreciate your feedback on the HX X11 Electric Scooter. Adding a kickstand is a fantastic idea, and we’ll consider it for future model updates. Regarding maintenance costs, our motor and components are designed to be durable and long-lasting. However, routine maintenance costs are relatively low. We estimate that a minor service, which includes brake pad replacement and tire rotation, can cost around $20-$50. For more complex issues, such as electrical component replacement, we recommend consulting a professional mechanic. We’re happy to provide more information on maintenance costs and procedures if you’d like. Other customers might also be interested in knowing more about scooter maintenance, so please let us know if you have any follow-up questions or thoughts.
Ethan Wong –
I’ve been using the HX X11 Electric Scooter for a few weeks now, and I must say it’s been a game-changer for my daily commute. The 450W motor provides plenty of power, and the range is consistent. However, the front LED light could be brighter, especially at night.
Christy Lee –
Overall, I’m very satisfied with my purchase of the HX X11 Electric Scooter. It’s perfect for my daily commute and I love the eco mode feature!
Johnson Lee –
Are the gears on this scooter adjustable? Also, what is the lifespan of the battery?
Junhao Lo –
Thank you for your question, Johnson. The HX X11 Electric Scooter has multiple speed modes, including Eco Mode, Standard Mode, and Sport Mode. However, unlike a traditional bicycle with gears, the speed adjustment is achieved through the throttle and modes rather than a gear system. As for the battery lifespan, our estimates are based on daily usage and normal conditions. With proper care and maintenance, a 36v13ah battery can last for around 300-500 charge cycles. Assuming an average usage of 40-50km per day, you can expect the battery to last around 1.5-2.5 years before requiring replacement.
Wenbin Ang –
Using this product daily has left me with the satisfaction and convenience that I had hoped for. The scooter comes with excellent braking capabilities and the overall design is pretty sleek. Exactly as described!
Isabella Tan –
I love the customizable display on this scooter. The eco mode is perfect for daily commuting, and the brakes are super responsive. But, the 1-year warranty is a bit of a concern, I hope they consider extending it.
Clifford Wong –
Is the HX X11 Electric Scooter suitable for carrying heavy loads?
Ekolife Malaysia –
Thank you for sharing your query regarding the HX X11 Electric Scooter. According to the product specifications, the scooter has a max payload capacity of 120kg, making it suitable for carrying heavy loads. We encourage you to follow the manufacturer’s guidelines for ensuring safe and comfortable riding experiences.
Kaiying Wan –
I was able to easily fold the scooter and store it in my car trunk. The hydraulic spring suspension provided a smooth ride and the 10-inch tyres handled rough terrain well. One thing I’m not sure about is how well it would handle heavy rain, considering the IPX4 rating. Does this scooter come with waterproof phone storage?
Junhao Lo –
We appreciate your honest feedback, Kaiying! The IPX4 rating on the HX X11 Electric Scooter is designed to protect it against splashing water, but it’s not fully waterproof. Unfortunately, it does not come with waterproof phone storage. However, the scooter itself is designed to withstand moderate rain, but we would still advise to avoid exposing it to heavy rain or submerged water. We’d love to hear more about your experience with the scooter’s performance and handling!
Ryan Lee –
I’ve been using the HX X11 Electric Scooter for a month now and I must say, it’s been a game changer for my daily commute! The power is great and the suspension makes it so smooth.
Sherina Tan –
Will this scooter require refuelling when it reaches 0 battery? How does one fuel it after the battery has run out?
Junhao Lo –
Thank you for reaching out to us, Sherina. The HX X11 Electric Scooter is powered by a rechargeable battery and does not require fueling like a traditional scooter. To recharge the battery, simply plug it into a USB-C charger and let it charge for 6-8 hours. This scooter is a great option for those looking for an eco-friendly and hassle-free commuting experience. If you have any further questions, please don’t hesitate to ask.
Leong Yue –
Can we please have a smartphone holder for us to keep our phones charged on the go?
Mitch Chong –
Thank you for sharing your feedback, Leong Yue. We appreciate your suggestion for a smartphone holder on the HX X11 Electric Scooter. Our product team is always looking for ways to enhance the user experience and provide more convenience features. We will definitely consider incorporating a smartphone holder into our future design upgrades. In the meantime, you may want to explore using a phone mount on the handlebars or a portable power bank to keep your phone charged while riding.
Adele Lim –
Can the HX X11 Electric Scooter handle wet weather conditions? I’m planning to buy one but I’m a bit concerned about the IP rating.
Ekolife Malaysia –
Thank you for reaching out about your concern regarding the HX X11 Electric Scooter’s performance in wet weather conditions. According to the product specifications, the scooter has an IPX4 rating, which means it is designed to withstand splashes of water from any direction. However, it’s not recommended to submerge the scooter in water. A dual-disc braking system and hydraulic spring suspension also provide improved traction and stability, which may contribute to handling wet conditions.
Aedan Leong –
I’ve been using the HX X11 Electric Scooter for a week now, and I must say, the range is amazing! I’ve easily hit over 45km without needing to recharge.
Ryan Khong –
What I love about the HX X11 Electric Scooter is the variety of modes available – Eco, Standard, and Sport make it suitable for different types of rides.
Angelique Lim –
The HX X11 Electric Scooter has exceeded my expectations in terms of performance and durability. I’ve taken it on several rough terrain routes and it has handled them with ease.
Kevin Koh –
The X11 has a 1-year warranty, which is a great perk. But what happens if I need to make a claim? Is it a hassle-free process?
Junhao Lo –
Thank you for sharing your thoughts on our X11 Electric Scooter, Kevin. We’re glad to hear that you appreciate the 1-year warranty that comes with your purchase. Our warranty process is designed to be hassle-free and easy to navigate. If you need to make a claim, you can contact our customer service team via phone, email, or through our website. They will guide you through the process and help resolve any issues promptly. You can also refer to our warranty policy page for more information. We value your satisfaction and are committed to making any necessary repairs or replacements.
Eleanor Tan –
My friend recommended the HX X11 Electric Scooter and I’m so glad I bought it! The 450W motor makes it super easy to ride up hills, and the 10-inch tyres provide great stability on rough terrain.
Jessie Ong –
Does anyone know how much the charger costs? I saw that it’s not included in the package…
Mitch Chong –
Hi Jessie, thank you for reaching out about the charger cost. The charger for the HX X11 Electric Scooter is actually available for purchase separately. The price for the charger is $12.99. You can find it on our website under the Accessories section. If you have any further questions or concerns, please don’t hesitate to contact us.
Shawn Tan –
What is the warranty period for the HX X11 Electric Scooter?
Junhao Lo –
Thank you for your question. We are pleased to inform you that our HX X11 Electric Scooter comes with a 1-year warranty. This warranty covers any defects in materials and workmanship, giving you peace of mind when riding your new scooter.
Zachary Wong –
What type of maintenance is required for the scooter’s brakes?
Junhao Lo –
Thank you for reaching out and asking about maintenance for the HX X11 Electric Scooter’s brakes. The scooter’s brakes, being mechanical disc brakes, require regular cleaning and lubrication to ensure optimal performance. It’s recommended to clean the brake pads, calipers, and rotors every 100-200 km of riding. Additionally, applying a thin layer of lubricant to the brake cables will help keep them running smoothly. For more specific guidance, please refer to the user manual provided with the scooter or contact our customer support team. We appreciate your feedback and hope you continue to enjoy your HX X11 Electric Scooter.
Elijah Fernandez –
Just got my X11 and took it out for a spin. Had a blast cruising down the highway at 35km/h. Only downside is the LCD display is a bit hard to read in direct sunlight.
Kayden Wong –
One minor negative comment – the display could be more responsive, especially when switching modes. Is there a firmware update planned to address this?
Ekolife Malaysia –
Thank you for sharing your feedback, Kayden. I’m sorry to hear that you’ve experienced some responsiveness issues with the display when switching modes. I’ve passed on your concern to our product development team, and we’re always looking for ways to improve our products. As for firmware updates, we regularly release new updates to improve performance and fix any bugs. I recommend checking our website or contacting our customer support team for the latest information on firmware updates. If you have any further questions or would like to provide more specific details about your experience, please don’t hesitate to reach out. We’re always here to help.
Aaron Goh –
Love the convenience of the X11’s foldable design, but is it durable enough to withstand rough handling?
Junhao Lo –
Thank you for taking the time to share your thoughts about the HX X11 Electric Scooter, Aaron! We appreciate your love for the convenient foldable design, and we’re glad to hear that it’s meeting your expectations. Regarding durability, I’d like to assure you that the scooter’s build material is made of high-quality aluminium alloy, which provides excellent strength and resistance to scratches. Additionally, our product has undergone rigorous testing to ensure that it can withstand regular use and minor mishaps. However, we do recommend treating your scooter with care and avoiding extreme handling. If you have any further concerns or questions, please don’t hesitate to reach out to us so we can better assist you. We’re always here to help!
Ethan Teh –
I recently purchased the HX X11 Electric Scooter and I must say, it’s been a game-changer for my daily commute! The powerful 450W motor and dual suspension make it a breeze to ride on rough terrain.
Caitlin Neo –
Are the foldable frames durable enough for frequent folding and unfolding?
Mitch Chong –
Thank you for reaching out and sharing your concerns about the foldable frame durability of the HX X11 Electric Scooter. The scooter’s frame is built with aluminium alloy, which is a robust and durable material. The foldable frame design is tested to ensure it can withstand frequent folding and unfolding. However, we do recommend folding the scooter with care, especially when storing or carrying it. To maintain the durability of the foldable frame, we suggest keeping it away from extreme temperatures and avoiding excessive force while folding. If you have any further questions or concerns, please don’t hesitate to reach out to us. We also invite other users to share their experiences with folding and unfolding the HX X11 Electric Scooter.
Tan Win –
I experienced some minor issues with the throttle, where it would occasionally respond sluggishly. However, it didn’t affect the overall riding experience. Despite this, the scooter’s range and comfort have been excellent.
Lim Mei Hui –
I’ve been using the HX X11 Electric Scooter for a few weeks now, and I must say it has exceeded my expectations in terms of performance and build quality. The 450W motor provides plenty of power, and the hydraulic spring suspension makes for a smooth ride. However, I’ve noticed that the scooter can be a bit finicky in terms of adjusting the display settings – sometimes they don’t respond as expected.
Teo Cheng Li –
How durable is the HX X11 Electric Scooter’s build material, and can it withstand rough terrain and varying weather conditions?
Caleb Wong –
The HX X11 Electric Scooter has changed my life! The long-lasting battery and the great range make it perfect for my daily commute.
Ho Jia Qin –
I’m impressed with how convenient the HX X11 Electric Scooter is to fold and transport, and the LCD display provides plenty of useful information – although I wish it was brighter at times. My only minor quibble is that the scooter could benefit from a bit more customization options in terms of acceleration and braking.
Li Ming –
After using the product for a week now, I must say, it was a great experience. The scooter’s folding design makes it perfect for storage and commuting. The display shows speed, battery, distance, and drive modes. I tested it on rough terrain, and it performed well.
Kevin Wong –
I’m a bit disappointed with the folded dimensions, it’s a bit bulkier than expected. However, the performance is great and the eco mode is super fuel efficient!
Yen Hui Huang –
If I’m being honest, I had quite a bit of trouble getting the scooter to fold right. But once I got it figured out, the scooter has been serving me well. Great alternative to public transport!
Wong Kah Wee –
I recently purchased the HX X11 Electric Scooter, and I’m generally pleased with its performance. However, I’ve noticed that the rear brake can be a bit squeaky at times, and the foldable frame could be a bit easier to fold and unfold. That being said, the scooter is perfect for my daily commutes and has been a great investment.
Joel Lai –
Does the scooter’s LCD display provide accurate speed information?
Mitch Chong –
Thank you for reaching out to us, Joel. We appreciate your interest in the HX X11 Electric Scooter’s LCD display. The display is designed to provide accurate speed information, as well as other essential data such as battery level, distance traveled, and drive modes. Our scooter has undergone rigorous testing to ensure the accuracy of its display, and our customers have reported consistent and reliable readings. However, if you experience any issues with the display, please don’t hesitate to contact us for further assistance.
Lily Wong –
How does the X11 compare to the HX X10 in terms of range and battery life?
Mitch Chong –
Thank you for your question, Lily. According to our product specifications, the HX X11 Electric Scooter has an estimated range of up to 40-50km. In comparison, the HX X10 model has a estimated range of up to 30-40km. This suggests that the X11 model has a longer range thanks to its larger battery capacity (36v13ah) and more efficient motor. However, please note that actual battery life and range may vary depending on several factors such as terrain, weight, and usage patterns.
Jasmine Teh –
I recently purchased the HX X11 Electric Scooter and I’m thoroughly impressed! The scooter’s foldable frame makes it convenient to store in my apartment, and the powerful 450W motor makes it easy to navigate through city streets. However, I do wish it came with a more robust charging dock.
Marcus Ng –
Is the 36v13ah battery on the HX X11 Electric Scooter sufficient for daily commutes, and what can be expected in terms of range and charging time?
Cecilia Goh –
What is the HX X11 Electric Scooter’s claimed top speed, and how does it hold up in real-world testing?
Alvin Kho –
I’m truly impressed with the build quality and design of this electric scooter. The hydraulic spring suspension provides a surprisingly smooth ride, and the 10-inch tyres offer stability on uneven terrain. However, the charging time could be faster, it took around 7-7.5 hours for a full charge.
Lim Jian Yi –
I love my HX X11 Electric Scooter! It’s so easy to ride, even in heavy traffic. I’ve been using it daily for a month now, and it’s still running smoothly. I was a bit hesitant about the 36v13ah battery, but I’ve only had to charge it twice in a week, which is perfect for my commute. The LCD display is really useful too – I can keep track of my speed, distance, and battery life easily.
Wong Mun Kit –
Is the HX X11 Electric Scooter suitable for riders with a heavier build? I’m 180kg, and I’d like to know if it can handle my weight.
Junhao Lo –
Thank you for your question, Wong Mun Kit. According to the product specifications, the HX X11 Electric Scooter has a maximum payload of 120kg. While you are within this limit, we would recommend ensuring that you are a comfortable and confident rider to avoid any issues. If you have any further concerns or would like to discuss this further, please don’t hesitate to reach out to us. Would you like to know more about the scooter’s build or any other feature? Others readers, have you had any experience with this scooter or one similar?
Rating: 4/5
Chai Fong Qin –
I’ve been eyeing the HX X11 Electric Scooter for a while now, but I’m a bit concerned about the IPX4 rating. Will it be waterproof in the rain?
Junhao Lo –
Thank you for choosing the HX X11 Electric Scooter! We understand your concern about the IPX4 rating. IPX4 is a water-resistance rating that means the scooter can withstand splashes from any direction, but it’s not fully waterproof. However, the LCD display can be easily wiped clean with a soft cloth. For more protection, we recommend avoiding using the scooter in heavy rain for extended periods.
Tan Hui Kei –
Hands down, the HX X11 Electric Scooter is the most comfortable scooter I’ve ever ridden. The hydraulic spring suspension really makes a difference, especially on bumpy roads. I love the eco mode feature too – it saves battery life so much!
Lee Zhen Hua –
Can I use the HX X11 Electric Scooter at night? I’d like to know if it’s safe to ride in the dark.
Junhao Lo –
Thank you for reaching out to us, Lee Zhen Hua! Yes, the HX X11 Electric Scooter is designed to be used at night. It comes with a Front LED Light and a Rear Brake Light, which provide sufficient brightness to illuminate your surroundings. Additionally, the IPX4 rating means the scooter can withstand water splashes and minor exposure to rain, making it suitable for riding in damp conditions. However, we do recommend increasing visibility by wearing bright and reflective clothing, as well as using head or tail lights to enhance your safety during nighttime rides.
Ng Hui Li –
What’s the power consumption like on the HX X11 Electric Scooter? I’m a bit worried about my electricity bill.
Junhao Lo –
Thank you for reaching out to us about the power consumption on the HX X11 Electric Scooter. However, we do not have specific data on its power consumption. You can refer to the product’s specifications, which indicate a battery capacity of 36V13Ah and a charging time of 6-8 hours. This suggests a relatively efficient battery system. Additionally, we recommend checking with local authorities or a professional electrician for guidance on estimating your electricity bill. Would you like to provide more information about your concerns or questions regarding our product?
Amelia Ong –
I have been using the HX X11 for a month now, and I must say it has been a great addition to my daily commute.
Zachary Soh –
What is the estimated range of the HX X11 Electric Scooter?
Mitch Chong –
Thank you for reaching out to us, Zachary. According to the product specifications, the estimated range of the HX X11 Electric Scooter is up to 40-50km. This should be suitable for most of your daily commuting needs. If you have any further questions or concerns, please don’t hesitate to ask.
Nathan Lim –
I was a bit skeptical about the hydraulic spring suspension, but it has really made a huge difference in the ride quality.
Liam Tan –
How safe is the HX X11 Electric Scooter, considering its top speed?
Ekolife Malaysia –
Thank you for sharing your concern about the safety of the HX X11 Electric Scooter. We understand that speed is a crucial factor in determining safety. According to the product specifications, the scooter has a top speed of 35km/h, which is relatively moderate. Additionally, the scooter is equipped with dual brakes (mechanical disc brake in front and rear) to ensure reliable stopping power. We also provide a 1-year warranty for added peace of mind. However, we recommend all riders to follow local traffic laws, wear protective gear, and ride responsibly to ensure a safe experience. Would you like to share more about your concerns or experiences with the scooter?
Ethan Liew –
The foldable frame and lightweight design make it incredibly convenient to store and transport.
Julian Poh –
Can the HX X11 Electric Scooter handle rough terrain?
Mitch Chong –
Thank you for sharing your thoughts about the HX X11 Electric Scooter. According to the product specifications, the scooter features hydraulic spring suspension in the front and a 10-inch tyre, which should provide some level of cushioning and stability on rough terrain. However, the estimate range and max speed indicate it’s designed for daily commuting and city streets, suggesting it may not be the best option for extremely rough or off-road terrain. If you have any more questions or would like to share your actual experience, feel free to do so.
Emily Ong –
I’m planning on purchasing the X11, but I’m concerned about the mechanical disc brakes. Are they reliable and effective?
Mitch Chong –
Thank you for reaching out to us, Emily! We appreciate your concerns about the mechanical disc brakes on our HX X11 Electric Scooter. The mechanical disc brakes are indeed reliable and effective, providing a reliable stopping power even in harsh conditions. The CE certification ensures that our brakes meet the high safety standards. Additionally, many of our customers have reported satisfactory braking performance. We invite you to read their reviews and learn more about your riding experience.
Lau Yee –
How long will the 36v 13ah battery last with casual usage?
Junhao Lo –
Thank you for your review, Lau Yee. The estimated range of the HX X11 Electric Scooter is up to 40-50km with a single charge, depending on the usage and terrain. We understand that casual usage typically contributes to a longer battery life. Based on our testing, a 36v 13ah battery can provide a range of around 45-50km with normal usage, which includes daily commuting and gentle acceleration. However, we recommend checking the battery level regularly to ensure you don’t run out of power. If you have any further questions or concerns, please don’t hesitate to reach out.
Sofia Tan –
I recently purchased the X11 Electric Scooter and I must say, it’s been a game-changer for my daily commute. The scooter is incredibly durable and the dual suspension provides a smooth ride, even over rough terrain. I love the fact that it’s foldable and easy to store, making it perfect for city dwellers like myself.
Rohan Liew –
What I like about this scooter are the different drive modes it has. ECO mode is perfect for when I’m commuting to work and I want to save battery. However, one thing I’d like them to improve on is the phone storage compartment at the handlebars. It’s a bit flimsy and can break easily.